These Terms & Conditions ("Terms") apply to the srazplay platform and all its services. By registering, logging in, or playing any game on srazplay, you are deemed to have accepted all of the following terms. If you do not agree, please refrain from using the platform.
Table of Contents
Key Highlights of the Terms & Conditions — At a Glance
Age Verification
You must be at least 18 years old to play on srazplay. No exceptions to age verification.
One Person, One Account
Each person may hold only one account. Multiple accounts are strictly prohibited.
Fair Payments
All transactions are encrypted and secure. No hidden charges apply to deposits or withdrawals.
Honest Bonus Policy
Bonus terms are clear and fair. Wagering requirements are disclosed upfront.
Data Protection
Your personal information is never sold to third parties. All data is protected with SSL encryption.
Responsible Gaming
Srazplay provides players with tools such as deposit limits and self-exclusion to help them stay in control.
1. Eligibility & Age Requirements
You must be at least 18 years old to use any srazplay service. If the legal gaming age in Bangladesh or your country of residence is higher, that age limit will apply.
Srazplay may request identity documents for age verification at registration or at any point thereafter. Your account may be restricted until verification is complete.
- You must be 18 years of age or older
- A valid national ID or passport is required
- Residents of restricted countries are not permitted
- You must be of sound mind and playing of your own free will
2. Account Creation & Management
Each individual may only create one account on srazplay. If multiple accounts are found belonging to the same person, all accounts will be closed and balances may be forfeited.
It is your responsibility to ensure that the information provided at registration is accurate and kept up to date. srazplay will not be held liable for any issues arising from incorrect or outdated information.
- Your full name, address, and date of birth must be accurate
- Your email address and phone number must be active and belong to you
- Keep your password strong and never share it with anyone
- Notify srazplay immediately if your details change
You are solely responsible for the security of your account. If you suspect unauthorized access, contact srazplay support immediately.
3. Deposits & Payments
Deposits on srazplay can be made via mobile banking, e-wallets, and bank transfers. All payment methods are fully encrypted and secure.
Deposited funds may only be used for gaming purposes. Deposits from third-party accounts will not be accepted — the payment method and srazplay account must be in the same person's name.
- Deposits are generally credited instantly
- Payment methods must be registered in your own name
- Currency conversion fees may apply
- Suspicious transactions may be subject to verification
4. Withdrawal Policy
To withdraw winnings from srazplay, you must first complete KYC (Know Your Customer) verification. Withdrawal requests will not be processed without it.
Withdrawal requests are typically processed within 1–3 business days. Additional time may be required in urgent situations or where verification is complex.
- Withdrawal method must match the deposit method
- KYC Verification Required
- A minimum withdrawal amount applies
- Wagering requirements must be met before withdrawing bonus balance
5. Bonuses & Promotions
Srazplay regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, which are clearly stated on the offer page.
When you claim a bonus, a wagering requirement (total bet amount) typically applies. Winnings from the bonus cannot be withdrawn until this condition is met.
- Each bonus has a set expiry period
- Each individual may only claim each offer once
- Each offer can only be claimed once per household or IP address
- srazplay reserves the right to modify or cancel any bonus offer
- Claiming bonuses through multiple accounts is prohibited
- Exploiting bonus terms to gain unfair advantages is strictly prohibited
- Bonuses cannot be transferred to another account
6. Gaming Policy
All games on srazplay are powered by RNG (Random Number Generator) technology, which is regularly audited by third-party auditors. Every game outcome is completely random and cannot be controlled by anyone.
If a game result is incorrect due to a technical error, or a game is interrupted mid-round due to a server issue, the bet for that round may be voided and refunded. In such cases, srazplay's decision is final.
- All games must be played in accordance with their own rules
- Players are responsible for any disconnection during gameplay
- Abnormal winnings resulting from software errors may be voided
7. Prohibited Activities
The following activities are strictly prohibited on srazplay. Violations may result in account closure, balance forfeiture, and legal action:
- Money laundering or any illegal financial activity
- Creating multiple accounts to gain advantages
- Using bots or automated software
- Intentionally exploiting game vulnerabilities or bugs
- Harassing or defrauding other players
- Operating an account under a false identity
- Using third-party funds to play
- Attempting unauthorized access to srazplay's systems
8. Privacy & Data Protection
Srazplay takes your personal information seriously. We never sell your data to advertisers or any third party.
However, information may be shared when required by legal obligations, fraud investigations, or regulatory authorities. Please read srazplay's full privacy policy separately.
9. Responsible Gaming
Srazplay believes gaming is a form of entertainment — not a solution to financial difficulties. We encourage all players to play within their means.
Srazplay provides the following tools for your convenience:
- Daily / Weekly / Monthly Deposit Limits
- Self-Exclusion (temporary break for a set period)
- Session Time Reminder
- Reality Check Notifications
- Referral to professional support
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
10. Account Closure
You may voluntarily close your srazplay account at any time. Contact our support team and withdraw any remaining balance.
Conversely, srazplay may temporarily or permanently close your account for any of the following reasons:
- Breach of Terms & Conditions
- Providing false information
- Fraud or Suspicious Activity
- Failure to verify age
- For legal or regulatory reasons
11. Limitation of Liability
Srazplay provides its platform on an "as is" basis. srazplay shall not be liable for any losses resulting from technical issues, server outages, or internet connectivity problems.
Wins and losses are a natural part of gaming. srazplay bears no liability for financial losses. All gaming decisions are entirely the player's own.
12. Contact
If you have any questions about these Terms or need assistance, please contact our support team:
Additionally, our FAQ Page — where you'll find answers to common questions.